Manager (Property Management)

Job Description

The Job • Manage one or more estates/properties and ensure quality property management services are delivered in accordance with HKHS policies, lease conditions, Deed of Mutual Covenant and relevant regulatory requirements. • Oversee day-to-day estate operations, including customer enquiries, complaint handling and communication with tenants, owners and other stakeholders. • Supervise estate staff and contractors to ensure proper maintenance, timely completion of repair and improvement works, and effective handling of emergencies. • Prepare estate budgets, management reports and recommendations to support management review and continuous service improvement. • Handle tenancy and estate management matters, including arrears, breaches of tenancy conditions and other complex cases, with appropriate follow-up actions. • Process and screen applicants for all non-domestic letting to check for eligibility and accuracy of information for review and Senior’s review and approval. • Attend and support meetings with owners’ committees, mutual aid committees, incorporated owners, District Council members and other relevant parties as required. • Coach and develop subordinates, and ensure effective implementation of service standards and integrated management systems. Show More