Terms of Service

Effective Date: 20 August 2026

These Terms of Service ("Terms") govern your access to and use of ExpatJobBoard.com and any related services provided through the website (collectively, the "Service"). ExpatJobBoard is operated by Crestpoint Digital Marketing Limited, a company registered in Hong Kong with Business Registration Number 79715971, with its registered address at 2/F, Tower 1, Tern Centre, 237 Queen's Road Central, Sheung Wan, Hong Kong ("ExpatJobBoard", "we", "us", or "our"). By accessing or using the Service, creating an account, purchasing a subscription, or purchasing a job promotion, you agree to these Terms. If you do not agree, you must not use the Service.

1. Description of the Service

ExpatJobBoard is an online job information and job-listing platform. We display employment opportunities obtained from publicly available sources, employers, recruiters, job boards, and other third parties. We may also allow employers and other business customers to pay to feature or promote job listings. Certain job listings, search functionality, alerts, or other features may require a paid subscription. Unless expressly stated otherwise, when a user chooses to apply for a job, the user is redirected to an employer's website, recruitment platform, job board, or other third-party website. We do not ordinarily receive job applications, screen candidates, select candidates, arrange interviews, negotiate employment terms, or make hiring decisions. ExpatJobBoard is not acting as an employment agency or recruiter in relation to job listings displayed through the Service unless expressly stated otherwise.

2. Job Listings and Third-Party Information

Job listings may be aggregated from publicly available sources or supplied by employers or other third parties. Although we may take reasonable steps to maintain the quality of the Service, we do not guarantee that any job listing or other third-party information is accurate, complete, current, genuine, or still available. We are not responsible for:

  • the accuracy of job descriptions, compensation, benefits, visa information, employer information, or other listing content;
  • changes made to a job after it is listed;
  • whether an employer responds to an application;
  • hiring or recruitment decisions;
  • the conduct of employers, recruiters, candidates, job boards, or other third parties; or
  • the outcome of any application, interview, employment relationship, or recruitment process.

Users should independently verify important information with the relevant employer before relying on it.

3. Accounts

Some features may require you to create an account. You are responsible for providing accurate information and keeping your login credentials secure. Accounts and paid subscriptions are intended for use by the individual or organisation that purchased them. You may not sell, transfer, share, or make your account available to another person except where we expressly permit this. You are responsible for activity carried out through your account unless caused by a security failure attributable to us.

4. Consumer Subscriptions

We may offer paid subscriptions that provide access to additional job listings, functionality, job alerts, or other premium features. The applicable price, billing period, included features, and renewal terms will be displayed before you purchase. Unless otherwise stated at checkout, subscriptions automatically renew at the end of each billing period until cancelled. By purchasing a recurring subscription, you authorise us and our payment processor to charge the applicable subscription fee to your selected payment method on each renewal date. You may cancel your subscription at any time using the cancellation functionality provided through your account or by contacting us. Cancellation prevents future renewals. Unless a refund is provided under Section 7 below or applicable law requires otherwise, you will continue to have access to the paid Service until the end of your current billing period. We may change subscription prices or features from time to time. Where reasonably required, we will provide advance notice of material changes affecting an existing paid subscription. Any new price will normally apply from a subsequent renewal rather than retrospectively.

5. Employer and Business Services

Businesses may purchase featured listings, sponsored placements, promoted listings, or similar services. Unless otherwise stated when purchased, a featured-job placement runs for 30 days from the date on which the promotion begins. Purchasing a featured placement does not guarantee any particular number of impressions, clicks, applications, interviews, hires, or other results. A business purchasing or submitting a job listing represents that:

  • it has authority to advertise the position;
  • the information supplied is accurate and not misleading;
  • it has the necessary rights to provide any text, logos, trademarks, or other materials supplied to us;
  • the listing and hiring process comply with applicable law; and
  • the listing is for a genuine employment or contracting opportunity.

We may refuse, suspend, edit, or remove listings that we reasonably believe are fraudulent, misleading, unlawful, discriminatory, inappropriate, expired, or otherwise harmful to users or the Service.

6. Payments and Taxes

Prices and any applicable recurring billing terms will be displayed before purchase. Payments may be processed by third-party payment service providers. We do not ordinarily receive or store your complete payment-card information. You are responsible for any taxes, duties, or similar charges that apply to your purchase, except taxes imposed directly on our income. If a payment is declined, reversed, disputed, or otherwise not successfully completed, we may suspend or restrict access to the relevant paid Service.

7. Refunds and Cancellations

Nothing in this Section limits any refund, cancellation, cooling-off, or other consumer right that cannot legally be excluded under applicable law.

7.1 Initial Consumer Subscription Purchases

Because access to paid features is made available shortly after purchase, initial subscription payments are generally non-refundable once access to the paid Service has begun. We may nevertheless provide a refund where:

  • applicable law requires us to do so;
  • you were charged incorrectly or more than once;
  • a technical problem attributable to us materially prevents you from accessing the paid Service and we are unable to resolve it within a reasonable period; or
  • we otherwise agree, at our discretion, that a refund is appropriate.

Any mandatory statutory cancellation or cooling-off rights available under applicable law remain unaffected.

7.2 Subscription Renewals

Subscriptions automatically renew until cancelled where automatic renewal is stated at checkout. If you forget to cancel before a subscription renewal, you may request a refund of the most recent renewal payment within 48 hours of the renewal charge. Where the request is made within this 48-hour period, we will generally refund the renewal payment provided that there has not been substantial or abusive use of the paid Service following renewal. Once a renewal refund is issued, your paid access may end immediately. Requests received more than 48 hours after renewal are generally non-refundable unless applicable law requires otherwise.

7.3 Cancelling a Subscription

You may cancel your subscription at any time. Cancellation prevents the next scheduled renewal but does not ordinarily generate a refund for the current billing period. Unless a refund is issued or applicable law requires otherwise, you may continue using the paid Service until the end of the period you have already paid for.

7.4 Featured Job Listings and Other Business Purchases

If a business customer cancels a featured job placement before the paid promotion goes live, we will generally provide a full refund provided that the placement has not already been materially performed. Once the featured placement has begun, the payment is non-refundable, except where otherwise agreed by us or required by law. In particular, refunds are not provided merely because:

  • the vacancy is filled before the 30-day period ends;
  • the employer closes or withdraws the vacancy;
  • the employer receives fewer impressions, clicks, applications, interviews, or hires than expected; or
  • circumstances surrounding the employer or vacancy change.

If we are unable, because of a problem attributable to us, to provide a material portion of a paid featured placement, we may provide an extension, credit, replacement placement, or proportionate refund as appropriate. No refund is required where we remove or suspend a listing because it violates these Terms, is fraudulent or misleading, presents a legal or security risk, or otherwise materially breaches the conditions under which the listing was purchased.

7.5 Incorrect or Duplicate Charges

If you believe you have been charged incorrectly or more than once for the same purchase, contact us at info@expatjobboard.com. Where we confirm that an incorrect charge has occurred, the applicable amount will be refunded.

7.6 Refund Method

Approved refunds will normally be returned to the original payment method. Processing times after we issue a refund may depend on your bank, card issuer, or payment provider.

8. Prohibition on Scraping and Automated Access

Scraping and automated extraction of data from ExpatJobBoard are prohibited unless we have given you prior written permission. Without our prior written consent, you must not use any robot, bot, spider, scraper, crawler, script, automated browser, data-mining tool, artificial intelligence agent, or other automated method to:

  • access or query the Website at scale;
  • scrape, extract, download, collect, copy, or monitor job listings or other Website content;
  • collect employer names, job titles, descriptions, salary information, locations, links, classifications, or other structured data;
  • create or maintain a database derived from the Website;
  • reproduce, republish, aggregate, syndicate, or commercially exploit Website content;
  • create or enhance a competing job board, recruitment database, lead-generation database, or similar product or service;
  • train, fine-tune, evaluate, ground, or otherwise develop an artificial intelligence or machine-learning system using Website content; or
  • circumvent rate limits, CAPTCHAs, robots.txt instructions, access controls, technical restrictions, or other measures intended to prevent automated access.

You must not disguise, rotate, or otherwise manipulate IP addresses, accounts, user agents, or other identifiers for the purpose of avoiding these restrictions. This prohibition does not prevent ordinary crawling by general-purpose public search engines solely for the purpose of creating publicly accessible search-engine results, provided such crawling complies with our robots.txt instructions and other applicable technical restrictions. We reserve the right to block automated traffic, suspend accounts, restrict access, and take other technical or legal measures to protect the Website and its data.

9. Intellectual Property

The Website and its original content, including its design, layout, branding, software, databases, taxonomy, organisation, graphics, original text, and other materials, are owned by or licensed to Crestpoint Digital Marketing Limited and are protected by applicable intellectual-property laws. Except as expressly permitted by these Terms, you may not copy, reproduce, distribute, modify, publish, sell, license, create derivative works from, or commercially exploit our content without our prior written permission. Nothing in these Terms transfers ownership of ExpatJobBoard, its branding, or our intellectual property to you.

10. Third-Party Trademarks and Content

Company names, logos, trademarks, and other third-party materials displayed in connection with job listings remain the property of their respective owners. Their appearance on ExpatJobBoard does not necessarily imply affiliation with, sponsorship by, or endorsement of ExpatJobBoard. Where third-party names or logos are used, they are used primarily to identify the employer, company, or source associated with a job opportunity. Intellectual-property owners who believe material has been used improperly may contact us at info@expatjobboard.com.

11. Acceptable Use

You must not:

  • use the Service for an unlawful, fraudulent, deceptive, or abusive purpose;
  • interfere with or disrupt the Website or its infrastructure;
  • introduce malware, viruses, or harmful code;
  • attempt to gain unauthorised access to accounts, systems, data, or infrastructure;
  • impersonate another person or organisation;
  • use the Service to send spam or unsolicited communications;
  • bypass subscription restrictions or paywalls;
  • share paid-only content or account access in a way intended to avoid payment;
  • misuse information about employers or users; or
  • assist another person in doing any of the above.

12. External Websites

The Service contains links to third-party websites including employer career pages, LinkedIn, job boards, and recruitment platforms. We do not control those websites and are not responsible for their availability, content, security, privacy practices, or terms. Your use of a third-party website is governed by that third party's terms and policies.

13. No Guarantee of Employment

Nothing on ExpatJobBoard constitutes a promise or guarantee of employment, interviews, applications, visa eligibility, sponsorship, salary, career outcomes, or recruitment results. Users remain responsible for determining whether a job is appropriate for them and whether they satisfy any applicable employment, immigration, licensing, or professional requirements.

14. Suspension and Termination

We may suspend or terminate access to the Service where we reasonably believe that:

  • these Terms have been materially violated;
  • an account is being shared or used fraudulently;
  • scraping or unauthorised automated access has occurred;
  • payment obligations have not been met;
  • continued access creates a security or legal risk; or
  • suspension or termination is otherwise reasonably necessary to protect the Service or its users.

Where reasonable, we will provide notice before terminating a paid Service, except where immediate action is reasonably necessary.

15. Availability and Changes to the Service

We may modify, improve, remove, suspend, or discontinue features of the Service. We do not guarantee uninterrupted or error-free availability. We may temporarily restrict access for maintenance, security, technical problems, or circumstances outside our reasonable control.

16. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Service and its content are provided on an "as is" and "as available" basis. We do not make warranties regarding the accuracy, completeness, availability, reliability, merchantability, fitness for a particular purpose, or non-infringement of the Service except where such warranties cannot lawfully be excluded. Nothing in these Terms affects statutory rights that cannot legally be waived or excluded.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Crestpoint Digital Marketing Limited will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the Service, including loss of profits, business opportunities, employment opportunities, revenue, goodwill, or data. For business customers, to the maximum extent permitted by law, our total aggregate liability arising out of or relating to a paid Service will not exceed the amount paid by that customer to us for the relevant Service giving rise to the claim. Nothing in these Terms excludes or restricts liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer-protection law.

18. Indemnity for Business Customers

If you purchase or submit a job listing on behalf of a business, you agree to indemnify Crestpoint Digital Marketing Limited against reasonable losses, liabilities, and costs arising from a third-party claim resulting from content or materials you supplied to us, your infringement of third-party rights, or your material breach of these Terms. This section applies only to the extent permitted by applicable law.

19. Privacy

Our collection and use of personal data are governed by our Privacy Policy.

20. Changes to These Terms

We may update these Terms from time to time. The latest version will be published on the Website with an updated effective date. Where changes materially affect an existing paid subscription, we will provide additional notice where reasonably required or required by law.

21. Governing Law

These Terms are governed by the laws of the Hong Kong Special Administrative Region. If you are using the Service as a consumer and mandatory consumer-protection laws in your country of residence provide rights that cannot contractually be waived, these Terms do not deprive you of those rights. Subject to any mandatory jurisdiction rights available to consumers, disputes arising from these Terms or the Service will be subject to the jurisdiction of the courts of Hong Kong SAR.

22. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

23. Contact

ExpatJobBoard is operated by:

Crestpoint Digital Marketing Limited Business Registration Number: 79715971 2/F, Tower 1, Tern Centre 237 Queen's Road Central Sheung Wan, Hong Kong

Email: info@expatjobboard.com