Support Engineering Manager East Japan

Job Description

Job Description Manages the employees in Field Service Engineer and Service Tech Families to ensure successful implementation, installation, repair, calibration and support of customers’ (Agilent and/or Non-Agilent) hardware, software and/or network products (owned, leased or rented) and/or systems. Understands and meets customer needs through the creation of services, the provision of effective delivery processes, and ongoing support. Builds partnerships with other support organizations to ensure a profitable revenue growth, optimizing customer satisfaction. Show More