Service Delivery Representative
Donnelley Financial Solutions (DFIN) · Singapore
ApplyJob Description
What you’ll be doing? Interacts with clients on specific jobs to ensure world-class service is delivered at every client touch pointAssists in production planningRecognizes, manages and delivers service solutions on a day-to-day basis for specific jobsCommunicates job status to internal deal team to ensure continuous, smooth transition between shiftsMonitors job status and follows-up using internal systems (e.g., turn notes) to ensure client needs met or exceededActs as a resource for clients regarding current regulatory news, products, service solutions, client/market business and internal Donnelley capabilitiesMaintains on-going client relationships, client satisfaction, on-time delivery and accurate performance (zero defects on filings and printings)Performs other tasks as assigned by the company
Donnelley Financial Solutions (DFIN)
Singapore
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