Global Quality Operations AI Solutions Specialist

Job Description

Responsibilities As part of the TikTok Platform Responsibility organization, the Global Quality Operations team is dedicated to ensuring the highest standards of reliability and efficiency for the systems and tools used by our global content moderation workforce. We drive operational excellence by building effective end-to-end ticket and user issue management, standardizing quality and training frameworks, and integrating scalable AI solutions into our quality assurance and ticket audit processes. By partnering closely with product experts and our global vendor operations teams, we continuously identify opportunities for improvement and bridge operational gaps to deliver the most seamless content moderation platform experience. Show More