Manager - Enterprise Design & Strategy (Transform, Methods & Performance)

Job Description

Company description: Synapxe is the national HealthTech agency inspiring tomorrow's health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore. Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere. Reimagine the future of health together with us at www.synapxe.sg Job description: Position Overview We are hiring a potential Manager/ Senior Manager who will be responsible for designing, improving and operationalising enterprise-wide processes that support strategic priorities, policy requirements, audit commitments, risk management and effective business operations. This includes translating organisational policies and strategic objectives into clear, practical and sustainable processes, procedures, controls, reporting mechanisms and supporting tools. The role will lead end-to-end process design and implementation across multiple functional groups, working collaboratively with stakeholders to understand current-state challenges, identify gaps, define future-state requirements and establish effective operational controls. It will facilitate workshops, build consensus and secure formal endorsement from relevant governance forums and senior leadership groups. A key responsibility is to ensure that updated processes, procedures, governance artefacts and evidence of stakeholder endorsement are clearly documented, communicated and published to the Policy & Procedures Portal and embedded into business-as-usual operations. The role will also establish appropriate reporting, data quality checks and assurance activities to support ongoing compliance, transparency and continuous improvement. The successful candidate will operate confidently in complex and ambiguous environments, balancing competing priorities and influencing outcomes without direct authority. They will use strong analytical, communication and facilitation skills to translate complex information into clear management insights, decision narratives and practical process improvements. The role requires the ability to engage stakeholders at all levels, prepare and present materials independently to senior leadership forums, and drive the adoption and continuous improvement of enterprise processes. Show More