Claims Manager

Job Description

About the role Claims Manager is responsible for leading and managing the end-to-end Singapore Medical and Employee Benefit (EB) claim's operations function, ensuring efficient, accurate, compliant, and customer-centric claims handling across the organization. The role is accountable for driving operational excellence, claims governance, process optimization, team performance, and service quality while supporting the organization's strategic and business objectives. The incumbent will work closely with senior leadership team and key stakeholders to develop and execute claims strategies, improve operational efficiency, strengthen risk management controls, and enhance customer experience. Show More