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Director, Customer Advocacy

Standard Chartered Plc · Singapore

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Job Description

Standard Chartered plc in Singapore seeks a Director to lead Customer Advocacy and Insights, strengthening the independent voice of clients within the Client Experience function. You will drive structured research, translate signals into themes, and steer the Customer Advocate agenda with senior management oversight and regulatory engagements. You will coordinate internal reviews, deliver action-oriented updates, and ensure improvements reach outcomes while maintaining governance and risk

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Standard Chartered Plc

Singapore

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