Retail Sales Admin Assistant

Job Description

Brief Summary: Join a dynamic team committed to delivering exceptional service and product knowledge to our valued customers. This role offers the opportunity to build lasting relationships and drive sales through high-quality customer interactions. Responsibilities: • Assist and engage walk-in customers with exemplary service and product expertise. • Respond promptly to customer inquiries through various communication channels, including email, phone, and messaging apps. • Process customer orders accurately and efficiently in accordance with received instructions. • Prepare and present quotations to customers, ensuring clarity and professionalism, while following up on their status. • Coordinate with finance to ensure timely collection of payments and follow up as necessary. • Maintain strong customer relationships and identify opportunities to enhance sales volume. • Provide after-sales support to ensure customer satisfaction and encourage long-term loyalty. Show More