Document Production Specialist

Charlotte Frank · Hong Kong

Job Description

About the role Our client, a reputable global law firm is seeking a Document Production Specialist to ensure that all legal and business documents are produced to a professional standard, deadlines are met, and staff have reliable support for their software and formatting needs. They combine technical proficiency, administrative support, and client service in a role that is critical to the smooth running of a law firm’s operations. Key Responsibilities • Document creation & formatting: Produces and revises legal documents, financial statements, charts, presentations, and correspondence to firm standards. • Technical document support: Handles advanced formatting (tables of contents, cross‑references, defined terms, indexing), converts files across software platforms, and creates mail merges or fillable PDFs. • Troubleshooting & recovery: Resolves document issues, restores corrupted files, and ensures documents are error‑free and properly formatted. • User support: Provides frontline assistance to colleagues using MS Office and legal‑specific software, often via remote access or support calls. • Workflow management: Logs tasks, coordinates with supervisors, and ensures deadlines are met — sometimes across time zones to align with US offices. • Administrative coverage: May cover the front desk in the supervisor’s absence and flexibly adjust hours to meet urgent deadlines.

Charlotte Frank

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Charlotte Frank is a German architect and partner at Schultes Frank Architekten in Berlin. In 2003, together with others, she was awarded the German Architecture Prize for the new Federal Chancellery in Berlin. She has worked with Axel Schultes on other projects, including the Kunstmuseum Bonn (1992).

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