Claims Handler - Travel Claims
Gravitas Recruitment Group · Hong Kong
ApplyJob Description
Key Responsibilities • Handle and assess travel insurance claims from initial notification through to settlement. • Review claim documentation and make fair, timely, and customer-focused claim decisions. • Exercise sound judgment and discretion when assessing claims, particularly in situations requiring interpretation and common-sense decision-making. • Communicate with customers, service providers, and internal stakeholders to ensure efficient claim resolution. • Maintain accurate claims records and deliver a high standard of customer service.
Gravitas Recruitment Group
Hong Kong
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