Senior Operations Associate, Japan Merchant Success

Job Description

Role Summary This role is responsible for supporting the full spectrum of supply operations and merchant services to ensure efficient workflows and high-quality administrative support. The ideal candidate will handle merchant inquiries, product onboarding, backend configurations, and operational content management, while also driving initiatives to improve merchant satisfaction and enable business growth. What You’ll Do Supply Operations - Assist in onboarding new products and configuring backend systems to ensure smooth operations and a seamless user experience. - Support the creation, formatting, and management of operational content across platforms (no creative writing required). - Operate various internal and external tools to perform day-to-day tasks—fast learners are highly valued. - Participate in project-based assignments to support business growth and operational improvement. Show More