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Brand Representative - Hysan Place, Hollister

Abercrombie & Fitch Co. · Hong Kong

Apply by 10 Nov 2026

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Job Description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment. What You’ll Do - Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories. - Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met. - Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience. - Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

A&
Abercrombie & Fitch Co. logo

Abercrombie & Fitch Co.

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Employees

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Founded

Abercrombie & Fitch Co. (A&F) is an American lifestyle retailer founded in 1892, which focuses on contemporary clothing targeting customers in their early 20s to mid 40s. Headquartered in New Albany, Ohio, the company operates four offshoot brands: Abercrombie Kids, Your Personal Best, Hollister Co., and Gilly Hicks with 780+ company operated stores across its brands, as of Q4 2024.

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