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Regional After Sales Service Manager (Luxury Watches)

Power Asia Recruitment · Hong Kong

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Job Description

Regional After Sales Service Manager ( Luxury Watches) MAIN RESPONSIBILITIES Workshop Operations – Maintenance & Repair of Company Timepieces • Perform technical interventions across a wide range of timepieces: quartz, mechanical, manufacture movements, small complications, high complications, and jewelry watches. • Execute case and bracelet finishing operations in line with the Company’s finishing standards (e.g., polishing, satin-brushing, sandblasting). • Manage the Hong Kong workshop with full autonomy, ensuring all watchmaking tools, equipment, and spare parts are properly organized, secured, maintained, and inventoried. • Oversee the execution of all after-sales interventions, ensuring the required quality level is met and that turnaround times align with Company requirements. • Complete all necessary information in the Company Care after-sales IT application and provide training and support to internal and external workshops for correct use. • Train internal and external watchmakers on Company watches and calibers to the Company’s level of expertise and excellence. • Act as the technical reference for the Asia-Pacific region, providing expertise, guidance, and support on all watchmaking matters.

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Power Asia Recruitment

Hong Kong

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