Operations Manager - Assistant Vice President – Workplace Technology - IT
HKEX · Hong Kong
ApplyJob Description
We are seeking an Operations Manager - Assistant Vice President for Workplace Technology in our IT department. The successful candidate will be responsible for managing vendor-delivered Level 1 Helpdesk and Level 2 Desktop Support services. Job Duties: Vendor Governance and Service Performance Govern vendor-delivered Level 1 Helpdesk and Level 2 Desktop Support services, ensuring clear accountability for service delivery, staffing, ticket ownership, documentation, escalation management, and corrective actions.
HKEX
N/A
Employees
N/A
Founded
Hong Kong Exchanges and Clearing Limited operates a range of equity, commodity, fixed income and currency markets through its wholly owned subsidiaries The Stock Exchange of Hong Kong Limited (SEHK), Hong Kong Futures Exchange Limited (HKFE) and London Metal Exchange (LME).
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