Public Relation Officer (PRO) (LTA Projects)

Job Description

Job Responsibilities Manage all public relations matters related to the project. Plan, launch, and manage public relations programmes to engage stakeholders effectively. Prepare and disseminate circulars to residents and stakeholders regarding upcoming or ongoing work activities. Develop and maintain the annual Public Relations (PR) plan and prepare weekly/monthly engagement reports for submission to Government Agencies. Prepare presentation materials for meetings with Government Agencies and external stakeholders. Organize briefing and meeting sessions with internal teams, residents, community groups, and other stakeholders. Handle and resolve conflicts, feedback, and complaints relating to project works. Follow up with relevant parties to ensure effective and timely resolution of issues raised by the public or authorities. Conduct regular site visits to affected residents to gather feedback, provide updates, and communicate any schedule changes or impacts. Attend feedback calls, and participate in weekly/monthly meetings with relevant authorities. Coordinate with Contractors, Project Teams, and Operations personnel to implement corrective actions where required. Initiate and maintain communication with property owners, Management Corporations (MCST), Resident Committees (RC), Citizens’ Consultative Committees (CCC), Town Councils, and other stakeholders. Coordinate with authorities on all required submissions and follow up to obtain approvals. Remain contactable to address urgent public relations matters throughout the project duration. Perform any other PR-related duties as assigned by the Superior. Show More