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Welcome Desk Agent (Front Desk Agent)

Marriott International · Hong Kong

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Job Description

We are seeking a Welcome Desk Agent (Front Desk Agent) to join our team at W Hotels in Hong Kong. As a Guest Experience Expert, you will play a crucial role in creating memorable experiences for our guests. You will be responsible for delivering a wide range of services, processing operational needs, addressing guest requests, and sharing local area highlights. Key responsibilities include: Providing exceptional customer service Managing front desk operations Handling guest requests and resolving issues

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Marriott International

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Employees

1993

Founded

Marriott International, Inc. is an American multinational company that operates, franchises, and licenses lodging brands that include hotel, residential, and timeshare properties. The company owns over 37 hotel and timeshare brands, with 9,000 locations and 1,597,380 rooms across its network. Headquartered in Bethesda, Maryland, the company is the successor to the hospitality division of the Marriott Corporation, which was founded by J. Willard Marriott (1900–1985) and his wife Alice Marriott (1907–2000).

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