Portering Operations Co-ordinator (Singapore General Hospital)

Job Description

Job ResponsibilitiesLead a porter team and make a difference every day by keeping hospital services moving safely and efficiently.Lead and inspire: Supervise, train and coach porters, maintaining professional standards, grooming, motivation and discipline.Support patient care: Deliver quality portering services for patients, medical records, specimens, equipment, medication and blood products across hospital locations and external centres.Ensure safe transfers: Assist arriving patients with wheelchairs, trolleys and ambulance transfers, using proper lifting and transfer techniques.Coordinate daily operations: Manage hotline and e-porter requests, assign tasks, and maintain rosters, attendance, task records, reports and leave documentation.Deliver responsive service: Address enquiries and user concerns promptly, share updates and escalate feedback to supervisors.Maintain service readiness: Keep equipment and mobile devices functional, report defects and e-porter faults, suggest system improvements and maintain clean work areas.Uphold safety: Monitor Health, Safety and Environmental practices, report incidents immediately, investigate and prepare incident reports.Support emergency response: Respond to hospital and civil emergencies during duty or standby, and undertake other duties or projects assigned by management.JOB REQUIREMENTSCandidate should posses at least an ITE Cert, Diploma, any fieldAt least 1 years(s) of working experience in the related field is required for this position. Without experience are welcome to applyTraining will be providedBasic IT knowledge is required to handle e-system, computer, smartphonesWilling to work in Hospital environmentPreferably Non-Executives specializing in General Work (Housekeeper, Driver, Dispatch, Messenger, etc), or Healthcare (Medical Support, Assistant or equivalent) Show More