HOSPITAL PATIENT SERVICE OFFICER, FRONTLINE OPERATIONS (4 to 6 months contract)

Job Description

What you'll be doing Attend to patients and caregivers at registration counters, service points and reception areasHandle patient registration, appointments, enquiries and general administrative mattersProvide clear information on hospital services, procedures and directionsManage telephone and counter enquiries professionally and promptlySupport patient flow, queue management and daily frontline operationsAssist with payments, billing or other administrative transactions where requiredMaintain accurate patient information, records and documentationHandle sensitive patient information with confidentiality and carePerform other frontline and administrative duties to support daily hospital operationsWhat we're looking for Prior experience in healthcare, customer service, hospitality, retail or frontline operations is advantageousGood communication and interpersonal skills with a genuine service mindsetComfortable interacting with patients and caregivers from diverse backgroundsAble to remain calm, patient and professional in a busy environmentMeticulous when handling records and administrative mattersResponsible, adaptable and a good team player Interested applicants, kindly furnish us with your fulland detailed resume in MS Words format and click "Apply Now" button. We regret to inform only shortlisted candidates will benotified. Applicants who do not possess necessary experience or qualificationwill still be considered on individual merits and may be contacted for otheropportunities. JobStudio will not solicit any money, request to use yourbank account for business or request you to transfer any monies to anyparties. Please be aware of scams impersonating JobStudio and ouremployees. You may call our office directly for verification. We will not beliable for any loss arising from scams. JOBSTUDIOPTE. LTD. EALicense No: 10C4754EAPersonnel: Ryan Tan En LongEA Personnel Reg No: R25158265 Show More