Temp Virtual Assistant Care Coordinator – Healthcare | Up to $3,500 #HHLT

Job Description

📍 Jurong💰 Up to $3,500/month📅 8-Month Contract 💼 Responsibilities• Conduct patient outreach and support programme enrolment• Monitor daily dashboards and patient responses via chatbot• Route and escalate cases to clinical teams based on established protocols• Follow up with non-responsive patients and guide them on chatbot usage• Verify patient eligibility, enrolment status and dashboard records• Maintain accurate and updated patient databases• Coordinate appointments, referrals and handovers between patients and clinical teams• Document patient interactions, outcomes and escalations across IT systems• Collate and validate programme and patient data• Analyse trends, care gaps and non-response patterns to improve patient engagement• Prepare reports and support audits, service evaluation and improvement initiatives 📝 Requirements• Minimum Diploma or equivalent experience in Healthcare Administration, Care Coordination, Nursing Support, Population Health or related discipline• Patient-facing healthcare, telehealth or chronic disease management experience advantageous• Familiarity with electronic medical records and multidisciplinary healthcare environments beneficial• Good patient communication skills via telephone and digital channels• Able to follow protocols and escalate patient concerns appropriately• Comfortable working with spreadsheets, dashboards and healthcare data• Confident using multiple IT systems and applications• Organised, detail-oriented and able to manage multiple patient follow-ups• Able to work independently and collaboratively within a healthcare team 📩 Email your resume to xxxxxxxxx@xxxxx.com or Telegram @alexgohhl.➖Alex Goh Hock LeongCEI No.: R1763413Recruit Express Pte Ltd (Healthcare & Life Sciences)EA Licence No.: 99C4599 Show More