Omne by FWD App Experience Manager
FWD · Hong Kong
ApplyJob Description
We are looking for an experienced professional to execute and deliver the experience of the Omne by FWD app, providing market-leading customer experiences and activating key lifestyle and insurance services. The successful candidate will manage the execution of design and customer journeys for the Omne by FWD app, translating user-centric design strategies into seamless, intuitive, and engaging experiences across all touchpoints. Key responsibilities include: Managing and developing a high-performing experience design team to deliver a cohesive and uniform customer experience
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