Senior Officer - Policy Servicing
FWD · Hong Kong
ApplyJob Description
We are expanding our Policy Servicing Team under Life Administration. The position is open to candidates at the Senior Officer to Manager level. The professional will provide end-to-end policy servicing support to our customers & distribution partners. The role is responsible for answering enquiries via calls/emails, handling escalated enquiries from customer engagement team, and performing certain policy servicing transactions. The Job Support and execute end-to-end policy servicing tasks for customers with high accuracy, professionalism, and timely turnaround
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