IT Support Specialist (POS / Application)

Job Description

Prior POS system experienceProven track record in managing API data exchanges, inventory/warehouse applications, and vendor-coordinated system deployments to maintain.Market leading companyabout the company A market-leading company is expanding its technology and supply chain infrastructure across Southeast Asia. about the job Configuring, maintaining, and troubleshooting POS software, terminals, payment devices, printers, and scanners across corporate headquarters and store locations.Executing routine catalog administration, including SKU creation, promotional pricing updates, menu configurations, and patch deployments.Monitoring API connectivity and automated data synchronization between outlet POS environments, inventory management, and warehouse management systems.Providing responsive Level 1 and Level 2 IT helpdesk support covering end-user computing, network connectivity, account provisioning, and new outlet launches.Coordinating User Acceptance Testing (UAT), third-party vendor escalations, and end-to-end technical rollouts for operational IT projects.Maintaining technical documentation, configuration records, and IT governance standards while providing occasional after-hours or weekend standby support. Skills and experience requiredskills and experience required Hands-on experience in POS support, application operations, or IT helpdesk environments. Show More