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AVP, Deposits & Payment

OCBC · Hong Kong

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Job Description

Job Summary The role manages deposit and payment products. Responsibilities include product management, market research, analyzing customer needs, coordinating with cross-functional teams, and supporting product and campaign launches. The role assists Head of Deposits & Payments in maximizing product performance in terms of revenue and enhancing customer experience while ensuring compliance with regulatory standards. What You Will Be Doing • Lead the development and management of the bank's deposit product portfolio. • Manage deposits and payments campaigns end-to-end. • Conduct comprehensive market research to identify customer needs and preferences. • Implement deposit solutions to enhance product offerings. • Execute competitive pricing strategies for deposit & payment products well. • Collaborate with marketing, sales channels, compliance, and operations teams to ensure successful product launches. • Monitor product performance and implement improvements based on analytics. • Lead deposit product procedures and governance related projects. • Mentor and guide junior team members in product development processes. • Drive initiatives to enhance customer experience and satisfaction.

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OCBC

Hong Kong

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