Transformation Consultant (Consultancy Background)

Job Description

About the Role Partnering with an International Bank, we are looking for a Transformation Consultant (1-Year Contract, Extend/Perm) with a consulting background to deliver digital, data, and AI-related transformation projects. You will work across business, technology, and UX/UI teams, and will lead discovery activities, improve customer journeys and processes, and help drive initiatives from concept to delivery. Responsibilities • Lead discovery workshops and gather business requirements from stakeholders. • Map and improve customer journeys, business processes, and service experiences. • Work closely with UX/UI, Business, AI and Technology teams to design and deliver solutions. • Support digital, data, AI, and automation initiatives that improve customer and business outcomes. • Manage stakeholders and help drive projects from discovery through to delivery Show More