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Growth Operations Manager (Copy Trading)

KuCoin Exchange · Hong Kong

Apply by 9 Oct 2026

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Job Description

Job Responsibilities - Develop and execute user growth strategies for the copy trading business, focusing on user acquisition, activation, retention, and engagement across different markets and user segments. - Drive growth initiatives through various channels, optimize operational campaigns, and identify opportunities to scale user adoption and trading activity. - Build and manage relationships with trading-focused KOLs, influencers, and community partners. Develop structured partnership strategies to enhance KOL engagement, loyalty, and business contribution. - Manage the full user lifecycle, including onboarding, conversion, retention, and reactivation. Identify user pain points and optimize user journeys to improve overall experience and performance metrics. - Collaborate closely with product, marketing, and business teams to translate operational insights into product improvements, feature enhancements, and growth initiatives. - Conduct user research, market analysis, and competitor benchmarking to identify industry trends, user needs, and new growth opportunities. - Monitor market dynamics and competitor strategies, continuously optimize operational approaches, and develop innovative growth models to strengthen product competitiveness.

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KuCoin Exchange

Hong Kong

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