Customer Experience Representative - Manchester, NH
Hubbell Incorporated · Hong Kong
Apply by 29 Oct 2026
ApplyJob Description
Job Overview We're looking for a customer-focused professional to join our Customer Experience team. In this role, you'll be the primary point of contact for customers, helping resolve questions, process orders, and ensure a positive experience at every interaction. If you enjoy solving problems, building relationships, and working in a fast-paced environment, we'd love to hear from you. A Day In The Life - Support customers via phone, email, chat, and CRM systems. - Process customer orders accurately and efficiently. - Resolve order issues, shipping concerns, product questions, and customer inquiries. - Manage product returns and repair requests from start to finish. - Provide regular updates to customers and ensure timely issue resolution. - Maintain accurate customer records and documentation. - Collaborate with Sales, Operations, Logistics, and other teams to meet customer needs. - Help identify opportunities to improve processes and the customer experience.
Hubbell Incorporated
Visit website →N/A
Employees
1905
Founded
Hubbell Incorporated, headquartered in Shelton, Connecticut, is an American company that designs, manufactures, and sells electrical and electronic products for non-residential and residential construction, industrial, and utility applications. Hubbell was founded by Harvey Hubbell as a proprietorship in 1888, and was incorporated in Connecticut in 1905.
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