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APAC Regional Functional Expert - Customer Service (Salesforce)

Mars · Hong Kong

Apply by 7 Oct 2026

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Job Description

ROYAL CANIN 's MISSION IS TO TRANSFORM EACH CAT AND DOGS HEALTH AND WELL-BEING BY PUSHING THE LIMITS OF NUTRITION AND KNOWLEDGE IN PARTNERSHIP WITH PET PROFESSIONALS. The strategic ambition is to serve 50m pets, increase Customer NPS to over 70% and reduce 30% carbon footprint by 2030. These ambitions call for capabilities enabling sustainable omni channel growth, inventory turnover ratio improvement, real time analytics and visibility driven by data, channel expansion seamlessly integrated and confirmed customer satisfaction in line with the quality and passion we put in our products.

MA
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Mars

N/A

Employees

4540

Founded

Mars is the fourth planet from the Sun. It is also known as the "Red Planet", for its orange-red appearance. Mars is a desert-like rocky planet with a tenuous atmosphere that is primarily carbon dioxide. At the average surface level the atmospheric pressure is a few thousandths of Earth's, atmospheric temperature ranges from −153 to 20 °C, and cosmic radiation is high. Mars retains some water, in the ground as well as thinly in the atmosphere, forming cirrus clouds, fog, frost, larger polar regions of permafrost and ice caps, but no bodies of liquid surface water. Its surface gravity is roughly a third of Earth's or double that of the Moon. Its mean diameter, 6,779 km (4,212 mi), is about half the Earth's, or twice the Moon's, and its surface area is the size of all the dry land of Earth.

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