Hong Kong - Client Relations Associate
BDO Unibank · Hong Kong
ApplyJob Description
The Client Relations Associate is responsible for providing service to clients relative to account opening, time deposits, client inquiries, after-sale services, accurate, efficient and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign currencies, remittances and other miscellaneous transactions. RESPONSIBILITIES: • Performs start and end of day banking activities. Processes over-the-counter transactions including issuances of passbook, checkbook, certificates and bank certification. • Responsible for posting and verification of own transactions including transactions processed offline. • Handles client inquiries including on rates, product features and related matters. • Ensures confidentiality own password and in all assigned systems. Ensures compliance to Bank’s policies and procedures, KYC, AMLA requirements, Data Privacy and Service Quality Standards of the Bank. • performs other duties that may be assigned from time to time.
BDO Unibank
N/A
Employees
N/A
Founded
BDO Unibank, Inc., commonly known as Banco de Oro (BDO), is a Philippine banking company based in Makati City, Philippines. BDO Unibank is a member of the SM Group and can be found at SM Malls throughout the country.
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