Part-time Customer Service Officer
JLL · Hong Kong
ApplyJob Description
What this job involves: • Serve as the first point of contact for customers, visitors, or clients. • Answer enquiries in person, by phone, email, or messaging platforms. • Provide accurate information on products, services, facilities, or company policies. • Handle customer requests, complaints, and feedback professionally. • Assist with reception and front desk operations. • Maintain visitor records, attendance logs, or service requests. • Support booking, reservation, appointment, or registration processes. • Coordinate with internal departments to resolve customer issues. • Process basic administrative tasks such as data entry, filing, and document preparation. • Assist in handling incoming and outgoing correspondence. • Support event, promotional, or customer engagement activities when required. • Maintain a clean, organized, and welcoming customer service area. • Follow company procedures, service standards, and health & safety requirements. • Perform other ad hoc duties assigned by supervisors.
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