Vice President - IT Service Operation Management Lead – Technology Service Management
HKEX · Hong Kong
ApplyJob Description
The successful candidate will lead the IT Service Operation Management functions in delivering resilient, scalable, and secure IT operations that empower HKEX businesses to perform securely, efficiently, and effectively. The role is accountable for operating and scaling an enterprise-grade Service Operation Management (SOM) function across a complex, hybrid IT estate. The role will drive the target operating model for IT Service Management, Event Management, Asset Management, Identity Governance and Administration, and Process Automation, modernize IT processes end-to-end, drive enterprise SOM adoption, and promote data intelligence, AIOps, and agentic automation where applicable.
HKEX
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Employees
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Founded
Hong Kong Exchanges and Clearing Limited operates a range of equity, commodity, fixed income and currency markets through its wholly owned subsidiaries The Stock Exchange of Hong Kong Limited (SEHK), Hong Kong Futures Exchange Limited (HKFE) and London Metal Exchange (LME).
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