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Business Analyst - Contract

Robert Half Hong Kong · Hong Kong

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Job Description

The Company Our client is a well-established financial services organization undergoing a large-scale Revamp transformation initiative. They are seeking an experienced Senior Business Analyst to drive process improvement, system enhancements, and digital transformation across operations. The Role • Partner with business stakeholders to gather, analyze, and document business requirements for transformation initiatives. • Translate business needs into detailed functional specifications and support the design of end-to-end processing journeys. • Facilitate workshops and discussions to identify process improvement opportunities and business solutions. • Collaborate with project managers, technology teams, and vendors to ensure successful project delivery. • Prepare and maintain key project documentation, including business requirements, user stories, process flows, test plans, training materials, and operational procedures. • Review solution designs and ensure alignment with business objectives and user expectations. • Lead and coordinate User Acceptance Testing (UAT), including test planning, execution, defect management, and sign-off activities. • Support system implementation, rollout activities, user training, and post-launch stabilization. • Monitor solution performance and recommend enhancements to improve operations and customer experience.

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Robert Half Hong Kong

Hong Kong

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