Service Delivery Manager, Network Operations

Job Description

Job Overview We are looking for an experienced Service Delivery Manager to lead network operations and managed infrastructure support services within a high-availability enterprise environment. This role will oversee operational support teams, manage customer escalations, and ensure service delivery commitments are consistently achieved across managed services operations. The successful candidate will serve as the key operational contact for customers while coordinating closely with technical teams, vendors, and stakeholders to maintain operational stability, service quality, and customer satisfaction. Show More