Associate Director - Regional Ops Governance and Analytics

Job Description

Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Eastspring a place where you can Connect, Grow and Succeed. Key Accountabilities Vendor Governance and Oversight Ensure vendor arrangements remain commercially sound, contractually robust, operationally effective, and aligned with the ESI Vendor Governance framework.Partner with Procurement, functional heads, and country teams on vendor selection, negotiations, rate cards, renewals, service scope, and contractual terms.Ensure appropriate SLAs, service measures, governance routines, due diligence, and documentation standards are defined and aligned across markets and reviewed regularly in line with leading standards.Manage regular service reviews and vendor due diligence activities, and track performance trends, incidents, costs, and escalation themes to hold vendors accountable and drive timely remediation.Act as regional escalation and advisory point for material vendor matters across markets, including leveraging regional strategic vendor relationships to improve business outcomes. Show More