AVP, Technology Architecture and Operations

Job Description

Role Overview The opportunity is a senior technology strategy, architecture and operations leadership role for GWAM Asia. The incumbent serves as the Chief Architect for GWAM Asia, ensuring regional technology direction aligns with global strategy, enterprise architecture standards, and local market priorities. The role leads architecture governance through the Local Architecture Review Board (LARB), promotes responsible AI adoption, shapes shared technology service capabilities across Asia, and may oversee Asia operations technology capabilities. Responsibilities • Lead the definition and execution of the Asia technology strategy, ensuring alignment with Global GWAM, enterprise technology direction and market business priorities. • Serve as the Chief Architect for GWAM Asia, providing leadership across applications, platforms, data, integration, cloud, AI and shared technology capabilities. • Lead the Local Architecture Review Board (LARB), ensuring decisions are well governed, risk‑aware, scalable, reusable and aligned with approved enterprise standards and patterns. • Promote AI adoption across Asia by identifying practical use cases, encouraging experimentation, supporting responsible AI governance and embedding AI‑enabled applications into business and technology workflows. • Drive the development of shared technology service capabilities for Asia, including common platforms, reusable components, engineering patterns and operational capabilities that improve consistency, resilience and efficiency. • Provide oversight for Asia operations technology capabilities where applicable, ensuring operational stability, service effectiveness, resilience and alignment with broader technology strategy and architecture direction. • Influence senior business and technology stakeholders across markets to simplify architecture, reduce duplication, improve technology reuse and accelerate delivery of strategic outcomes. Individual Accountabilities • Own and steward the Asia technology architecture roadmap, ensuring it supports business strategy, enterprise standards and market‑specific priorities. • Lead architecture governance through LARB, reviewing major initiatives, approving solution direction, managing architectural risks and escalating key decisions where required. • Drive adoption of AI and emerging technologies in a practical, responsible and value‑focused way, ensuring appropriate controls, human oversight and measurable business outcomes. • Define and promote reusable shared technology capabilities across Asia, reducing duplication and enabling scalable delivery across markets and business lines. • Provide ongoing oversight of Asia operations technology capabilities, balancing strategic modernization with service stability, operational resilience, production effectiveness and business continuity. • Act as a trusted advisor to senior stakeholders on technology strategy, architecture trade‑offs, platform choices, risk implications and investment priorities. Key Shared Accountabilities • Collaborate with global technology, data, security and infrastructure teams to align Asia initiatives with enterprise technology strategy, approved architecture patterns and responsible AI governance. • Work with market technology teams and delivery squads to embed architecture discipline early in planning and delivery, improving solution quality and reducing rework. • Partner with operations stakeholders and market technology teams to ensure Asia operations technology remains reliable, scalable and aligned with business priorities, regulatory expectations and regional technology direction. • Work closely with the data team to align data architecture, data governance, analytics and AI‑ready data capabilities with Asia technology strategy and enterprise standards. • Partner with business leaders to identify where AI, automation, shared platforms and architecture simplification can improve productivity, client experience, resilience and speed to market. • Contribute to the development of future‑ready technology talent across Asia by coaching architects and technology leaders, encouraging innovation and building confidence in AI‑enabled ways of working. Qualifications • University degree in Computer Science, Engineering, Information Systems or equivalent practical experience. • Strong architecture experience across enterprise architecture, solution architecture, application architecture, data, integration, cloud, security and modern engineering practices. • Strong passion for AI and emerging technology, with the ability to translate AI concepts into practical business and technology outcomes. • Proven track record of applying AI in real business or technology contexts, including AI application delivery, agent deployment or AI‑enabled workflow transformation. • Strong knowledge of SDLC in the AI development era, including AI‑assisted engineering, model and agent lifecycle considerations, responsible AI controls, testing, monitoring, change management and production readiness. • Demonstrated ability to lead architecture governance forums and make balanced decisions across business value, technology fit, risk, cost, scalability and operational resilience. • Strong understanding of shared technology services, reusable platforms, engineering standards and operating models across multiple markets or business lines. • Excellent stakeholder management, communication, facilitation and influencing skills, including the ability to work effectively with senior leaders, architects, engineers, risk partners and business stakeholders. • Strategic thinker able to connect global direction, regional priorities and local market realities into a clear and practical technology roadmap. Benefits • A competitive salary and benefits package. • A growth trajectory that extends upward and outward, encouraging learning new skills. • Flexibility with work policies and a strong work‑life balance. • Professional development and leadership opportunities. Equal Opportunity Employer Show More