Junior Business Analyst (Insurance | Digital & AI Initiatives)

Job Description

• Great Package and Benefits • Large Scale Financial MNC • Promising Career Path & Stable Our client, a leading Financial MNC looking for a Junior Digital Business Analyst to support large-scale transformation initiatives across digital platforms and emerging AI solutions. This role offers strong exposure to both front-end customer journeys and backend systems within the insurance domain, along with hybrid working flexibility. Key Responsibilities • Collaborate with business stakeholders, product owners, and technical teams to gather and define business requirements for digital platform enhancements • Drive end-to-end BA activities across customer-facing web/mobile applications and backend policy administration systems • Translate business needs into functional specifications, user stories, and acceptance criteria • Participate in AI-driven initiatives, including use cases such as automation, personalization, and analytics-driven decision-making • Conduct workflow analysis, process mapping, and gap analysis to identify improvement opportunities • Support UAT planning and execution, ensuring solutions meet business objectives and quality standards • Work closely with development teams in Agile/Scrum environments to deliver iterative digital solutions • Facilitate stakeholder communication across regional and local teams Show More