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Customer Success Manager

LSEG · Hong Kong

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Job Description

We are seeking a Customer Success Manager to foster intimate relationships and be a trusted advisor to our customers who use our Workflow Solutions. The successful candidate will play a vital role in ensuring our customers fully leverage the value of LSEG by discovering and implementing our solutions while continuously providing guidance throughout the customer's journey. Responsibilities: Develop and implement customer success strategy to drive revenue retention Monitor customer health, adoption metrics, renewals, and implementation of customer value plans

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LSEG

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London Stock Exchange Group plc (LSEG) is a British global provider of financial markets data and infrastructure headquartered in London, England. It owns the London Stock Exchange, Refinitiv, LSEG Technology, FTSE Russell, and majority stakes in LCH and Tradeweb.

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