Officer (Computer Support) - School of Business and Management (Technical Support Team)

Job Description

The appointee will join the Technical Support Team of HKUST Business School to provide IT support services to the School's administrative units and academic departments. Responsibilities include supporting end-users across Windows, macOS, and Linux platforms, providing audio-visual technical support for teaching activities and events and performing other IT-related duties and support tasks as assigned by the team supervisor. Applicants should possess a bachelor's degree or higher diploma in Computer Science or a related discipline, together with at least 2 years of relevant experience in IT support. Hands-on experience supporting Windows, macOS, and Linux operating systems, desktop applications and related hardware is required. Experience with digital audio-visual equipment and systems will be an advantage. The ideal candidate should be self-motivated, responsible and possess strong analytical and problem-solving skills. A good command of English and excellent interpersonal skills are essential. The position requires flexibility to work outside normal office hours, on Saturdays and during ad hoc events when necessary. (Duration: 2 years, renewable) Show More