Digitalization Proejct Manager
IntelliPro · Hong Kong
Job Description
Digitalization Project Manager (Retail, Change Management Focus) Job Overview Our retail client is hiring an experienced Project Manager to lead retail digital transformation projects with a strong focus on change management. You will drive digital adoption across retail teams and ensure smooth implementation of new systems and processes. Key Responsibilities • Lead end‑to‑end retail digitalization projects (omni‑channel, store digital tools, CRM, POS upgrades, retail data systems) • Develop and execute change management plans to overcome resistance from store staff, operations teams and cross‑functional stakeholders • Deliver training, communication and adoption strategies for frontline retail users • Manage project timeline, budget, risks and cross‑team/vendor coordination • Measure digital transformation outcomes and improve business efficiency
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