Transfer Agency, Associate 2

Job Description

Job Duties And Responsibilities CLIENT SERVICE • Complete all tasks including the handling of all complex calls and queries, to a high quality to meet client requirements in a timely and accurately manner • Quality control of transactions processed and client correspondence. • Assist in delivery of on the job training and development of other administrators • Ensure business standards and client deadlines are met on a consistent basis • Actively initiate Error, Fines & Loss analysis • Escalate client issues where necessary • Participate in client service review • Assist in project implementation Show More