Director, Customer Success, Risk, APAC

Job Description

With a growing demand for a thorough, efficient risk screening, we are looking for a driven, entrepreneurial leader to head up our Risk Intelligence Customer Success Management team for APAC. You will lead a team driving customer advocacy and successful customer lifecycle management, advocating the values we can bring with LSEG Risk Intelligence solutions. Key Objectives • Mitigate retention risks by developing deep product expertise within the team • Represent regional priorities and amplify the Voice of the Customer at the global product leadership level • Instill partnership and upskill a relatively new regional team to improve cross-market cohesion • Embed accountability through the adoption of the LSEG global Customer Success model, ensuring collaboration with team members Show More