Head Of Operational Excellence And Enablement, Underwriting

Guardian Life · Hong Kong

Apply by 29 Oct 2026

Job Description

The Head of Operational Excellence and Enablement will drive strategic initiatives to enhance operational efficiency, effectiveness, and organizational readiness within the Group Benefits Underwriting organization. This role is accountable for optimizing learning and development, quality assurance programs, underwriting tools, data and operational metrics and capacity while ensuring leaders and teams are fully prepared to adopt new ways of working. This leader will embed best practices, enable accurate and consistent decision-making, and cultivate a culture of continuous improvement while proactively preparing the organization for operational, technological, and capability change. A central responsibility of this role is to ensure underwriting excellence is achieved and sustained through strong execution, readiness, and adoption.

Guardian Life

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Employees

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Founded

The Guardian Life Insurance Company of America is an American insurance company and one of the largest mutual life insurance companies in the world. Based in Manhattan, it has approximately 8,000 employees in the United States, and a network of over 3,000 financial representatives in more than 70 agencies nationwide. As of 2018, it ranks 239th on the Fortune 500 list of largest American corporations by revenue. In 2015, Guardian reported the highest earnings in its 155-year history with $7.3 billion in capital and $1.5 billion in operating costs. Founded in Manhattan in 1860, the company offers life insurance, disability income insurance, annuities, investments, and dental and vision insurance coverage.

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Head Of Operational Excellence And Enablement, Underwriting

Job Description

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