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Business Readiness Manager (24-month contract)

Cathay Pacific · Hong Kong

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Job Description

Role Introduction Reports to: Business Transformation Manager The Business Readiness Manager leads the implementation, cutover, and operational readiness activities for the Crew Tracking System Programme, ensuring a safe transition from design and testing through go-live, hypercare, and business adoption. Working closely with business stakeholders, operational teams, and vendors, the role develops implementation strategies, readiness frameworks, cutover plans, training, communications, and support models. The position ensures the new crew tracking solution meets operational requirements and is effectively embedded into daily airline operations. Acting as a bridge between business, operational, and technical teams, the role coordinates readiness activities across Crew Operations, Flight Operations, Inflight Services, IT, and other impacted functions.

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Cathay Pacific

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1946

Founded

Cathay Pacific Airways Limited, or simply Cathay Pacific, is the flag carrier of Hong Kong, with its head office and main hub located at Hong Kong International Airport. The airline's operations and its subsidiaries have scheduled passenger and cargo services to more than 190 destinations and more than 60 countries worldwide including codeshares and joint ventures.

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