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Lead Business Analysis for Client App Enhancements

Sun Life · Hong Kong

Apply by 27 Nov 2026

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Job Description

You will be encouraged, empowered, and challenged to be your best self at Sun Life. You will work with dynamic colleagues who are experts in their fields and eager to share their knowledge with you. As a Lead Business Analysis for Client App Enhancements, you will lead end-to-end business analysis of client app enhancements, servicing changes, regulatory requirements, and BAU improvements. Your responsibilities will include: Defining the underlying problem and intended outcome; analyzing journeys, processes, systems, data, controls, and pain points; and translating agreed needs into delivery-ready requirements, user stories, process flows, business rules, data requirements, and acceptance criteria.

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Sun Life

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Sun Life Financial Inc. is a financial services company headquartered in Toronto, Canada. Founded in 1865, it operates internationally in life insurance, wealth management, and asset management. As of 2024, the company manages over CAD$1.3 trillion in assets and serves clients in Canada, the United States, Asia, and other markets.

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