At Your Service Supervisor

Job Description

As an At Your Service Supervisor at Marriott Hotels in Hong Kong, you will be responsible for answering and processing guest calls, requests, and concerns. Your main duties will include: Handling guest calls, recording and resolving their requests or problems Following up on outstanding requests to ensure they are resolved Advising guests of any messages received and verifying billing adjustments Operating the telephone switchboard station and handling calls Assisting callers with various types of calls and providing directions and property information Show More