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Spa Concierge - Supervisor

Marriott International · Hong Kong

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Job Description

We are seeking a Spa Concierge - Supervisor to join our team at W Hotels in Hong Kong. As a Spa Concierge - Supervisor, you will advise employees on general property information, in-house groups, policy changes, and other pertinent information. You will answer questions about available services, general property information, and amenities. You will confirm guest first and last name and type of treatment scheduled prior to beginning treatment. You will monitor and stick to the time schedule throughout the day. You will advise providers of last-minute changes or additions to the schedule and resolve scheduling situations as needed. You will promote and sell spa/salon services and retail products. You will complete requisitions for additional products, supplies, or equipment. You will inspect work areas and tools/equipment to ensure conformance to company standards. You will notify Engineering of spa/salon maintenance and repair needs.

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Marriott International

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Employees

1993

Founded

Marriott International, Inc. is an American multinational company that operates, franchises, and licenses lodging brands that include hotel, residential, and timeshare properties. The company owns over 37 hotel and timeshare brands, with 9,000 locations and 1,597,380 rooms across its network. Headquartered in Bethesda, Maryland, the company is the successor to the hospitality division of the Marriott Corporation, which was founded by J. Willard Marriott (1900–1985) and his wife Alice Marriott (1907–2000).

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