Processing Assistant Team Lead [Operations | Stat Board]
PERSOL Outsourcing · Singapore
ApplyJob Description
Job Responsibilities • Supervise daily processing operations and ensure smooth shift execution • Oversee Processing Officers (POs), ensuring proper task allocation and adequate manpower coverage • Ensure accurate encoding and processing of applications in compliance with SOPs • Conduct spot checks and audits to maintain work quality and compliance standards • Train and guide new hires on system usage, processes, and operational requirements • Manage shift handover and takeover, ensuring proper accountability of controlled items
PERSOL Outsourcing
Singapore
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