Customer Relations Specialist

Job Description

Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank. As a Customer Relations Specialist, you will be able to work on and help service our customer base, learn new ways of working, and build delightful high-quality experiences for our customers. Be responsible for providing an effective and timely resolution of customer complaints across the bank. The role oversees high-volume complaint handling operations, ensuring fair customer outcomes, regulatory compliance, and adherence to service standards. Show More