Customer Success Manager-- Database
TiDB, powered by PingCAP · Hong Kong
ApplyJob Description
Responsibilities - Own the full customer lifecycle: onboarding, adoption, renewal, expansion - Monitor cluster health and usage trends; proactively identify scaling, optimization, and churn risks - Understand customer data architecture and business scenarios; recommend optimal solutions - Coordinate with technical support and engineering to resolve complex issues - Drive upsell opportunities (higher tiers, additional clusters, new product lines) - Collect product feedback to influence roadmap; build customer references and case studies
TiDB, powered by PingCAP
Hong Kong
View other roles at TiDB, powered by PingCAP1 role at TiDB, powered by PingCAP on ExpatJobBoard
Similar Jobs
Business Analyst, Operation Solution
Plaza Premium Group · Hong Kong
Posted yesterday
(12 months Contract) Officer, Post Trade Business Implementation & Business Analytics | Hong Kong, HK
Hong Kong Exchanges and Clearing Limited · Hong Kong
Posted yesterday
Consultant - HCM
YONYOU (HONGKONG) COMPANY LIMITED · Hong Kong
Posted 4 days ago
Software Asset Manager (Commercial Team)
ConnectedSolutions · Hong Kong
Posted 5 days ago
Assistant Manager Dining Value Planning & Performance
Cathay Pacific · Hong Kong
Posted 5 days ago
AI Implementation and Adoption Specialist (6-Month Contract with gratuity)
RGE · Hong Kong
Posted 8 days ago
Senior Retail Buyer (Multibrand Luxury/Fashion) - Visa Sponsorship provided
Second Talent · Hong Kong
Posted 14 days ago
Director or Manager, Growth – Lifestyle, Asia Pacific
Hyatt · Hong Kong
Posted 16 days ago
Contract Executive
Confidential Jobs · Hong Kong
Posted 18 days ago
Part Time Assistant Scientific Officer
Ocean Park · Hong Kong
Posted 20 days ago
Senior Analyst, Quality Assurance
Whirlpool Corporation · Hong Kong
Posted 20 days ago
Strategic Planning & Business Analytics Manager
Saka Saka Ltd · Hong Kong
Posted 23 days ago
Controller and Customer Service Agent
Challenge Group · Hong Kong
Posted 25 days ago
Ecosystem and Partnership Manager
Varadise Limited · Hong Kong
Posted 26 days ago
Digital & IT Planning Analyst
Cathay Pacific · Hong Kong
Posted 28 days ago
Senior Merchandiser / AMM - Multiple Categories
ConnectedGroup · Hong Kong
Posted 32 days ago
Regional Merchandising Manager - Apparel (Fashion)
Hays · Hong Kong
Posted 33 days ago
Manager, Strategy Development and Enablement
YesStyle.com · Hong Kong
Posted 36 days ago
Account Services Manager (F&B Plant / Facilities)
EBRO EXECUTIVE SEARCH LIMITED · Hong Kong
Posted 37 days ago
AI Project Analyst - Delivery & Stakeholder Leadership
Michael Page · Hong Kong
Posted 37 days ago
Business Support Assistant
HGC Global Communications Limited · Hong Kong
Posted 42 days ago
Assistant External Affairs Manager (Community Relations)
The Hong Kong Jockey Club · Hong Kong
Posted 43 days ago
Technical Customer Services Specialist (Hardline and Softline)
Chelsea Consultancy Company Limited · Hong Kong
Posted 46 days ago
Business Analyst - Multi-Country Payroll Transformation & Compliance Project
Links International · Hong Kong
Posted 48 days ago
Senior Process Excellence Specialist
Cathay Pacific · Hong Kong
Posted 49 days ago
+146 English-speaking jobs in Hong Kong
New listings added daily · No Mandarin or Cantonese required
Join now to find your dream job in Hong Kong
English-only roles, guaranteed
Every listing is checked with AI so you only see jobs that require English. No Cantonese. No Mandarin. No hidden language requirements.
Get ahead of the competition
New roles are added daily so you can be one of the first applicants for the best chances of landing the job.
No junk listings
We filter out volunteering roles, scam listings, and anything else that wastes your time.
Find jobs others miss
We source many roles directly from company career pages, giving you access to opportunities most job seekers never see.