ISM Technician / ISM Coordinator
eJAmerica · Hong Kong
ApplyJob Description
Infrastructure Service Management (ISM) Technician / Infrastructure Service Management (ISM) Coordinator Location Hong Kong Experience • ISM Technician: 3–6 years • ISM Coordinator: 6–10+ years with team coordination or supervisory experience Job Summar yWe are seeking experienced ISM Technicians and ISM Coordinators to support enterprise IT infrastructure services. The successful candidates will be responsible for managing desktop hardware lifecycle activities, inventory management, end-user hardware support, and infrastructure service requests. ISM Coordinators will additionally oversee the daily operations of the ISM team, coordinate projects, manage workloads, and ensure service delivery aligns with organizational standards and SLAs
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